Frequently Asked Questions
How much does it cost?
- Adults: R1650 per person (from time to time we might offer a special price)
- Children Under 12: R1200 per person (from time to time we might offer a special price)
What does it cost for a return trip from Cape Town?
- R400 per person.
Do you feed the sharks?
- No we do not feed the sharks, but we do chum the water.
What is chum?
- Chum is a combination of minced Tuna and Sardines with fish oil, this is mixed with sea water, then gradually thrown in the sea to create a chum slick. The chum slick represents a carcass of a dead Tuna and the sharks enter a scavenging mode.
What happens if I don’t see any sharks?
- We will offer you a free great white shark cage diving trip including transport to come back at an alternative date. We work with wild animals that are not confined to a cage but instead roam freely as they wish.
How many people do you take on a trip?
To keep our standards the highest in the shark cage diving industry, we limit the amount of people to 20 on the boat at Shark Alley and 14 on the boat at Seal Island, this will give you enough room to move around freely on the boat, longer diving times and we can give individual attention to all our clients.
Can I book a private trip or charter the boat for myself or my group?
- Yes, we welcome all requests and will do our best to accommodate your every need.
Where does the trip start?
- Kleinbaai harbour, this is the closest launch site to our dive locations.
How long is the trip?
- The duration of the trip depends on the weather / sea conditions, people and also the sharks. Every day is different, but the average trip is between four and five hours.
What time do we start & when will we return?
- Times differ, depending on the tides, and the weather. We try and go out as early as possible. As the sharks are more active very early in the morning.
At what age can children participate in the trip?
- Children as young as 7 or 8 can jump in the cage. They are the conservationists of the future and we welcome them to join us. All children get a certificate when they enter the cage.
What is the distance from Cape Town to Kleinbaai and how long is the drive to Kleinbaai?
- 160 km from Cape town and roughly 2 hours drive.
Is breakfast and lunch included?
- Yes, we serve a breakfast, snacks and soft drinks on the boat and a light lunch on return in the harbour.
Do you cater for vegetarians and vegans?
- Yes, let us know what your dietary requirements are and we will cater for them.
Is diving gear provided?
- Yes all the equipment that you need is provided, you are also welcome to bring your own gear along if you wish.
Do we dive with air?
- This is available on request.
Do we require a license or diving experience?
- No, diving or swimming experience is no needed. The cage is attached to the boat at all times and you will always be at arms length of the crew.
How big is the cage (how many people can it take on one time)?
- Our cage is 3.5m long and can take up to 6 divers at a time.
How long do you spend in the cage?
- Roughly 30 to 45 minutes.
Can underwater cameras be purchased?
- Yes we have disposable underwater cameras at the crew house and on the boat.
Do you have a videographer on every trip?
- Yes, we have a full time videographer ready for action.
How can I pay?
- Credit Card
- Internet Transfer
Do you have public liability should anything happen?
- Yes, we have all the measures in place.
Where is Dyer Island and Geyser Rock?
- Dyer Island and Geyser rock are roughly 10 kilometres from the Kleinbaai harbor and it takes 20 minutes from time of launch to time of arrival.
When is the low season for sharks?
- January to March, however shark activity still continues and you can come and see Great White Sharks during this time.
When is high season for sharks?
- May to October is the best time to see the sharks.
Why is winter better than summer?
- Our water is warmer in winter and the visibility better. Winter is also the time when the sharks hunt around the island for seals.
I don’t want to get in the cage, can I still see the sharks?
- Seeing Great White Sharks from the boat is equally as good as getting in the cage. With our viewing deck you will not be disappointed. Coming on the boat does not mean you have to get into the cage, the choice is yours. Everybody will be given the opportunity to get in the cage if they wish.
Staff on site consists of
- Registered Guides
- Dive Masters
- PDP bus drivers
Are you prepared in case of an emergency?
- Yes, we have fully qualified first aid staff onboard the boat as well as on land.
- We are in permanent contact with land via Cell phone and Radio communication.
- We have all the necessary equipment onboard, like fire extinguishers, first aid kits, life jackets and life rafts.
Do I have to bring my own diving equipment?
- No, we supply everything, including towels but you are welcome to bring your own.
Are your boats safe?
- Yes, our boats are all inspected by the SAMSA (South African Maritime Safety Authority) and conform to their standards. We also perform maintenance tasks on all our vessels on a bi-weekly to a monthly basis.
Are your cages safe?
- Yes, the cages are made from galvanized steel and have all passed the specifications set by MCM (Marine and Coastal Management).
Do you offer accommodation?
- No we do not offer accommodation ourselves, but we do work closely with all the guest houses and hotels in the Overberg region as well as in Cape Town. We can make reservations on your behalf at any hotel or guest house of your choice.
Do sharks attack the cage?
- No, the sharks do not attack the cage and they are not even remotely interested in the people in the cage.
What should we bring along?
- Polaroid Sunglasses
- Warm Jacket (We also provide jackets if you don’t have one)
- A Hat
- Sea-Sick Tablets, if you are prone to getting seasick
What size are the sharks?
- Sharks range anything from 2.5m – 5m.
How many sharks will we see?
- May to August, we can get up to 20 sharks at a time. The water visibility is very good over these months allowing you to see them better.
Do I get a refund if we do not see sharks?
- Because we are dealing with wild animals, it is not possible to refund, but another trip is offered free of charge with transport from Cape Town.
What else can we see at Dyer Island?
- You will be able to see up to 60 000 cape fur seals, birdlife, penguins and whales from May to November. We also come across large groups of Common Dolphins on occasion as well as
Do you have transport for clients?
- Yes, we pick up in Cape Town and drop off using our shuttle service.
When is the best time to see White Sharks?
- May to October is the best time to see Great White Sharks, but you can see them all year round.
How cold is the water?
- Generally 15-20 degrees Celsius or 59-68 degrees Fahrenheit
How long do we have to wait for the Sharks to appear and how long do they stay around the boat?
- We work with wild animals and have no control over their movements. The average waiting time is between 10 minutes and 1 hour. And we can not guarantee how long a shark will stay around. Everyday is different and we will do our best to show you the sharks.
Is Shark Cage Diving safe?
- Yes. It is one of the safest activities around. The South African cage-diving industry is regulated by a Code of Conduct and regulations from MCM (Marine and Coastal Management) and DEAT (Department of Environmental Affairs and Tourism).
Is Shark viewing and cage-diving a good thing?
- Yes, if it is done in the correct manner. It is an observation platform to observe the sharks, which intern promotes the conservation and education of animal. This is not an adrenalin rush as some companies advertise and as the newspapers would like you to believe, it is only a good thing if it is promoted as a conservation minded excursion and dealt with in the same manner.
How deep is the cage in the water?
- The cage is attached to the boat at all times, with at least 60 centimetres above the water. The rest of the cage is submerged and about 2 metres deep.
Do I get a discount for only doing surface viewing without going into the cage?
- No. Our guests pay for the space on the boat, whether they remain on the boat or decide to go into the Shark cage. We only have one price.
Can I bring alcohol on the boat?
- No. Alcohol is not allowed on our vessel. Alcohol is probably the best sea-sickness inducer, and we would recommend that you severely reduce your alcohol intake the night before your excursion to avoid any disappointing and uncomfortable condition on the boat.
What can I do to avoid sea-sickness?
- Sea sick tablets can be purchased at any pharmacy around the country.
Visas and Passports
- Visitors on holiday from most Commonwealth countries (including Australia and the UK), most Western European countries, Japan and the USA don’t require visas. Instead, you’ll be issued with a free entry permit on arrival. These are valid for up to 90 days, and your passport must be valid for at least 30 days after the end of your intended visit. Unless you request otherwise, the immigration officer may use the date of your flight out as the date of your permit expiry.
- If you aren’t entitled to an entry permit, you’ll need to get a visa (R425) before you arrive. These aren’t issued at the borders, and must be obtained at a South African embassy or consulate, found in most countries. Allow at least a month for processing; for more information, visit the Department of Home Affairs.
- If you do need a visa (rather than an entry permit), get a multiple-entry visa if you plan to make a foray into Lesotho, Swaziland or any other neighbouring country. This avoids the hassle of applying for another South African visa.
- For any entry – whether you require a visa or not – you need to have at least one completely blank page in your passport, excluding the final blank page.
Money and Forex
- South Africa’s currency is the rand (R), which is divided into 100 cents. There is no black market. The coins are one, two, five, 10, 20 and 50 cents, and R1, R2 and R5. The notes are R10, R20, R50, R100 and R200. There have been forgeries of the R200 note, and some businesses are reluctant to accept them. The best currencies to bring are US dollars, Euros or British Pounds in a mixture of travellers cheques and cash, plus a Visa or MasterCard for withdrawing money from ATMs. There are ATMs in all cities in South Africa, most of which give cash advances against cards belonging to the Cirrus network. Credit cards are widely accepted in South Africa, especially MasterCard and Visa.
Budgeting for your trip
- Travelling in South Africa is not as cheap as in many less-developed African countries. However, it usually works out to be less expensive than travelling in Europe or North America, and the quality of facilities and infrastructure is generally high. Among the best deals are national parks and reserves, which offer excellent and accessible wildlife-watching at significantly less cost than you would pay in parts of East Africa. At the budget level, it’s quite possible to get by on about R250 per day with a bit of effort, by camping or staying in hostels or self-catering accommodation, and using public transport. For midrange travel – where the best value and most choice are found in South Africa – plan on about R450 per person per day; more if you hire a vehicle and less if you stay in self-catering places (many of which are quite comfortable). Life in the luxury lane starts at about R1400 per person per day, and can climb to more than five times this if you decide to ensconce yourself in some of the continent’s top wildlife lodges.
- As in all other contries you have an element risk that you will also face in South Africa. However, try to keep things in perspective, and remember that despite the statistics and newspaper headlines, the majority of travellers visit the country without incident.
- The risks are highest in Johannesburg, followed by some township areas and other urban centres. Daylight muggings are common in certain sections of Johannesburg, and the city’s metro train system has had a problem with violent crime. No matter where you are, you can minimise the risks by following basic safety precautions, remaining alert and exercising common sense.
- If you are a victim of crime in South Africa, it’s most likely to occur at an ATM. There are dozens of scams that involve stealing your cash, your card or your personal identification number (PIN) – usually all three. Thieves are just as likely to operate in Stellenbosch as in downtown Johannesburg and they are almost always well-dressed and well-mannered men. The ATM scam you’re most likely to encounter involves the thief tampering with the machine so your card becomes jammed. By the time you realise this you’ve entered your PIN. The thief will have seen this, and when you go inside to report that your card has been swallowed, he will take the card – along with several thousand rand. Choose the ATM you use carefully, and try to avoid using them at night and/or in secluded places.
- The World Health Organization (WHO) recommends all travellers be covered for diphtheria, tetanus, measles, mumps, rubella and polio, as well as hepatitis B, regardless of their destination. The consequences of these diseases can be severe, and outbreaks do occur. The World Health Organization (WHO) recommends all travellers be covered for diphtheria, tetanus, measles, mumps, rubella and polio, as well as hepatitis B, regardless of their destination. The consequences of these diseases can be severe, and outbreaks do occur. According to the Centres for Disease Control & Prevention, the following vaccinations are recommended for South Africa: hepatitis A, hepatitis B, rabies and typhoid, and boosters for tetanus, diphtheria and measles. Yellow fever is not a risk in the region, but the certificate is an entry requirement if you’re travelling both from an infected region to some of South Africa’s neighbouring countries such as Mozambique.